This Cookie Policy explains how Bidspher Inc. uses cookies and similar technologies when you visit our website or use our platform. By using our services, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, authenticate users, analyze usage, and deliver personalized content. Cookies cannot run programs or deliver viruses to your computer.
2. Types of Cookies We Use
Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled. Performance & Analytics Cookies: Help us understand how users interact with Bidspher by collecting anonymized data about page visits, feature usage, and error rates. We use this data to improve our platform. Functional Cookies: Remember your preferences such as language settings, dashboard layouts, and notification preferences to provide a more personalized experience. Marketing Cookies: Track your activity across websites to deliver relevant advertisements. We use these sparingly and only with your explicit consent.
3. Specific Cookies We Use
bidspher_session: Session authentication cookie. Duration: Session. Purpose: Keeps you logged in. bidspher_csrf: Security token. Duration: Session. Purpose: Prevents cross-site request forgery attacks. bidspher_prefs: Preference storage. Duration: 1 year. Purpose: Stores your UI preferences. _ga, _gid: Google Analytics. Duration: 2 years / 24 hours. Purpose: Usage analytics. intercom-session: Customer support chat. Duration: 1 week. Purpose: Support chat context.
4. Third-Party Cookies
Some cookies on our platform are placed by third-party services we use, including: Google Analytics (anonymized usage data), Intercom (customer support), Stripe (payment processing), and HubSpot (marketing analytics). These third parties have their own privacy policies governing how they use cookie data.
5. Managing Your Cookie Preferences
You can control cookies through several methods: Browser Settings: Most browsers allow you to refuse cookies or delete existing cookies. Visit your browser's help documentation for instructions. Cookie Consent Tool: When you first visit our website, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies. Opt-Out Tools: For analytics cookies, you can use the Google Analytics opt-out browser add-on. Note: Disabling strictly necessary cookies will prevent you from using core features of the platform.
6. Local Storage and Similar Technologies
In addition to cookies, we use local storage and session storage to improve performance and preserve your application state between page loads. These technologies function similarly to cookies but store data on your device rather than sending it with each request.
7. Changes to This Policy
We may update this Cookie Policy periodically. We will notify you of material changes through our platform or by email. We encourage you to review this policy regularly.
8. Contact Us
For questions about our use of cookies, please contact: privacy@bidspher.com Bidspher Inc., Washington, D.C., United States